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Customer Reviews
Local Reviews
Great job
David/Laura - Sayreville, NJ 08872
He did a great job.
Another Job Well Done
Anne - Franklin Township, NJ 08873
Alex assessed the problem with my leaky toilet, and was able to fix it in a reasonable amount of time. He was knowledgeable and professional.
Response from RupCoe Plumbing, Heating, &:
Thank you for the kind words, Anne! We appreciate hearing that our technician was knowledgeable and professional. Thank you for choosing RupCoe Plumbing, Heating & Air Conditioning, we hope to serve you for many more years! Take care!
Excellent Service!
Mike/Dana - Hillsborough Township, NJ 08844
Alex was friendly and knowledgeable! Would definitely recommend him!!
Response from RupCoe Plumbing, Heating, &:
Thank you for your positive feedback about our service, Mike/Dana. We take pride in catering to our customer’s needs the best we can. Thank you for choosing RupCoe Plumbing, Heating & Air Conditioning, we really appreciate your business.
Excellent Service
Donna - Long Branch, NJ 07740
Have never had a bad experience with RupCoe. All Techs that have helped me are pleasant, reliable, and customer focused. Ben is very respectful and explains everything to me in layman's terms. He is prompt and always gets the job done. He always let's me know his ETA as he knows I work from home. I am extremely pleased with his work and ask for him whenever I need a plumber. He is a keeper!!
Response from RupCoe Plumbing, Heating, &:
Hi Donna, thank you so much for this amazing review! Ben and the rest of the RupCoe Plumbing, Heating & Air Conditioning team are dedicated to providing our awesome customers like yourself with the best possible service. When you call RupCoe Plumbing, Heating & Air Conditioning, we guarantee efficient service and a job well done! We hope to see you again soon! Take care.
The drain is still leaking
Ken - Piscataway, NJ 08854
$500 down the drain, and to investigate why the drain is still leaking (despite paying them to unclog it), they want to charge me more money, which is unacceptable
Response from RupCoe Plumbing, Heating, &:
Thank you for your review, Ken. We are sorry that your experience with RupCoe Plumbing, Heating & Air Conditioning was only satisfactory in terms of the initial plumbing problem and we understand your disappointment about our proposal to help identify further issues you may be experiencing. At RupCoe Plumbing, Heating & Air Conditioning our top priority is providing outstanding customer service and ensuring a fair price when it comes to the services we provide. We apologize if we did not deliver on this expectation in your case. We value feedback like yours as we strive for continuous improvement of our services, so please do reach out to us if there’s any way we can better serve you in the future. Thank you for allowing us the opportunity to address your feedback. Sincerely, RupCoe Plumbing, Heating & Air Conditioning
